Terms & Conditions
1. Bookings & Payments
All bookings are made through the website and are confirmed only after full payment is
completed.
All prices are listed in Euros (€) and include VAT where applicable. The company reserves
the right to modify prices without prior notice. Confirmed bookings will not be affected by
price changes.
2. Food Allergies & Dietary Restrictions
The company takes all reasonable measures to ensure customer safety and requires guests
to inform the company in advance of any allergies or dietary restrictions prior to the
experience.
While every effort is made to accommodate such requirements, the company can not
guarantee the complete absence of allergens. The company bears no responsibility for any
allergic reactions or health issues that may occur.
3. Alcohol Consumption
Alcohol consumption is permitted only for individuals over 18 years of age according to
Greek law.
The company reserves the right to refuse serving alcohol to individuals who display signs of
intoxication.
4. Health & Safety
Guests are required to follow all safety instructions provided during cooking classes, food
tours, and wine tastings.
Participation in any experience is at the guest’s own risk. The company is not liable for
injuries, accidents, or damages resulting from failure to follow instructions or from improper
use of equipment or facilities.
5. Arrival Time & Late Attendance
Guests are expected to arrive at least the specified time indicated in their booking
confirmation prior to the start of the experience.
Late arrivals may result in reduced participation or inability to join the experience, depending
on operational limitations.
6. Photography & Promotional Use
Photos and videos may be taken during experiences for promotional and marketing
purposes.
Guests who do not wish to appear in such content must notify the company prior to the start
of the experience.
7. Guest Responsibility
Guests are responsible for any damage caused to equipment, property, or venues due to
negligence or improper behavior.
The company is not responsible for loss, theft, or damage to personal belongings during the
experience.
8. Weather Conditions (Outdoor Experiences)
Food tours and outdoor activities operate in most weather conditions unless safety concerns
arise. The company reserves the right to modify or adjust experiences if necessary for safety
reasons.
9. Program Modifications
The company reserves the right to modify menus, locations, schedules, or elements of the
experience when necessary, while maintaining the overall quality and value of the service.
10. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with Greek law.
Privacy Policy
We respect your privacy and are committed to protecting your personal data in accordance
with the General Data Protection Regulation (GDPR).
Who We Are
Native Tongue
bookings@native-tongue.gr
What Data We Collect
We may collect personal information such as:
● Name
● Email address
● Phone number
● Booking details
● Dietary or allergy information (if provided)
How We Use Your Data
Your data is used only to:
● Process bookings
● Communicate booking details
● Provide our services
● Meet legal and accounting obligations
Data Sharing
We do not sell your personal data. We may share necessary information with payment
providers, booking systems, or service partners only when required to deliver our services.
Data Protection
We take reasonable measures to protect your personal data and store it securely.
Your Rights
You may request access, correction, or deletion of your personal data at any time by
contacting us.
Contact
For privacy-related questions, please contact:
bookings@native-tongue.gr
Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.
There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.
Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.
We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.